Mom Nonnie may not have a web site, but she still has an important message for Sig Eps, as this story shows.
American companies find manners still matter
Businesses are turning to etiquette training to boost their bottom line, according to the coaches who train employees on everything from shaking hands to buttering bread.
Simply put, better-behaved employees are more valuable than brutish oafs, they say.
"We've had an attitude in this country that being nice was somehow counter-productive to good business, to being successful," he said, adding, "In fact, being nice is a way to be much more successful in business. It has real bottom-line, dollar value."
He's seen demand for etiquette training boom in recent years, he added.
"We've heard over and over from corporations who have employees with all these skills but can't let them take a client out to lunch," Post said. "I get calls every week." [Peter Post, the great-grandson of etiquette's grand dame Emily Post and himself a writer and lecturer on business etiquette.]
To put it simply, use the right fork or you're "forked".
